1. How long has the tutoring service been operating in Toronto & area, and how many satisfied clients have they already serviced?
2. Is there an Owner or Director of Education running the company that you can talk to when necessary?
3. How does a student get matched with a tutor? Is it only a referral service and you are left on your own to select, contact, and negotiate with an instructor, or does the service quickly and efficiently match you with a well-screened professional tutor?
4. Do the instructors have appropriate academic qualifications, and previous teaching or tutoring experience? Are the tutors simply high school or university students, or are they certified teachers and university graduates?
5. Will you receive 100% attention from your tutor in every lesson, or does the instructor have other students to help at the same time?
6. How quickly can you be in contact with your tutor, and what satisfaction guarantees are offered?
7. Has the Canadian Federal Government evaluated & certified the tutoring service as an Educational Institution, which authorizes their tuition fees to be Income Tax deductible? And, are Official Income Tax receipts provided upon request?
8. Does the tutoring service charge GST on their tuition fees, or are they tax-exempt?
9. Does the tutoring service offer you convenient payment methods, with the choice of paying for 1 lesson at a time, or the option to choose from a variety of money-saving tutoring packages?
10. Does the tutoring service or learning centre require students to follow their proprietary learning programmes and workbooks, or are the lessons customized to the Ontario Ministry of Education curriculum, and personalized to each student’s specific needs, such as providing important homework support?
11. Is the service an international franchise, or is it locally based with strong relationships with area schools?
12. Is the tutoring available year-round at a convenient time and location, or must you travel to a centre and attend lessons only at specified times?
13. Does the tutoring service commit you to a specific number of lessons per week on specified days, or can schedules adjust to your tutoring needs?
14. Will the tutoring service coordinate with your classroom teacher upon request?
15. Does the tutoring service give you the flexibility to have the same tutor for each lesson, or match you with a different instructor if required?
16. Will you receive written progress reports after every lesson keeping you updated, and ensuring continuity if you ever change tutors?
17. Does your service offer diagnostic testing & assessments? If so, are they optional or mandatory, and what fees are involved?

Explanations Unlimited wishes you the best of luck in your quest for academic success.
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